Jul 31, 2021
"Fell Short Of Expectations"
We worked with this vendor a couple of years ago on a cost-revenue analysis of our academic programs, among other services provided. As one of the key providers of data for their work, it was not a good experience. The requests were often unclear or the data set we received back for review and analysis would not reflect what we communicated. The ability to use the tool to replicate their analysis in subsequent years was not possible.