Jul 27, 2021
"Jenzabar EX user with more desired from the system"
Jenzabar is an SIS that has the basic fundamentals for the entire institution but they make it difficult when trying to use any other vendors to import information from. Also trying to find a CRM that will mainstream into Jenzabar is difficult as well. I prefer less manual updates and Jenzabar doesn't make it seamless at all.
Jul 14, 2021
"Taking advantage of the institution's obstacles to change"
I'm not certain that I've ever spoken to an individual serving in higher education who articulates satisfaction with their SIS. Yet even in the midst of that reality, Jenzabar EX was a life-sucking product. At a supervisory level, I felt that our concerns were endlessly ignored, or placed on a product development plan that felt--paradoxically--both lengthy (in that the new feature was planned 12-36 months out, and never sooner) and unrealistic (in that it felt that the new features were never actually executed). An SIS provider "has" the institution. They know that migration to a new product is so painful that few institutions will actually make that decision. Jenzabar appears to take full advantage of that reality.