May 28, 2021
"Works well and has good 24/7 support"
At my institution, we have been using Honorlock for the last three semesters. We have large enrollment (500+) courses and Honorlock mostly worked well for out needs. Support is available 24/7 via chat, email, phone. Support staff is helpful most of the time but sometimes it is good to check your question with two different agents to make sure you get the correct information. It will also be good if they improve ID recognition in the initial steps as it takes many attempts for AI to verify your ID when you show it to the webcam and it becomes frustrating.